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January 2006

NAPA Validates Network & Application Performance Management

I've been getting some questions lately on what Cisco's NAPA announcements are all about. Some of the wording Cisco uses sounds a lot like what NetScout does, but in reality there's not much overlap.

The NAPA (Network Application Performance Analysis) suite consists of several products that Cisco already had in their portfolio, five new products that Cisco will private-label and resell from other vendors-OPNET, Corvil, Trendium, and Opsware, and a set of professional services for installing and using the product set.

Cisco is finally waking up to what a lot of us have been saying for quite some time - that networks need to be application aware. Their answer is mostly going to be delivered in their SONA and AON architectures (within their infrastructure devices) but they also needed to cobble together some management tools to make it all work. And that's exactly what they've done with NAPA - cobble together a patchwork of products that lets them play "one stop shop" for smaller customer clients (some assembly required, of course). They already admit that this won't work in big enterprise and telecomm, where no one is about to hand the henhouse keys to the fox...

In many ways, this is a real positive for established independent tools suppliers like NetScout. With Cisco beating the drum that performance management is a "must-have", and not a "nice-to-have", we can simply focus on how our solutions are the best to meet the need. The NetScout solution, for instance, combines the functions of a majority of the (at best) loosely-coupled NAPA components into a single, tightly-integrated solution that doesn't require professional services to get up and running, giving us a huge advantage both in terms of operational effectiveness and total cost.

The biggest challenge here is, as Cisco has always faced, establishing credibility as a provider of multivendor management tools. I like Dennis Drogseth's comments on the cultural challenges facing Cisco.

There is one other curious aspect to the Cisco NAPA announcement. Why didn't they mention the Sheer Networks technology at all? One of the rags mentioned it, but the subsequent details leave it out. Certainly there is overlap between the Sheer Networks products and the NAPA suite. Guess Cisco will have to sort that one out later....

Next Generation Networks and Performance Management

Over the last twelve months I have been witnessing many network refresh projects being planned or implemented. Folks often refer to it as their "next generation network" project. These networks are providing the bandwidth and technologies necessary to support the convergence of voice, video, and data services ("triple-play" in the Service Provider space). In some cases its simply time to refresh... the decrease in IT spending over the last couple of years is finally catching up with them and impacting their business. The reasons vary but there is definitely momentum in this area.

In many cases, these networks are moving away from traditional technologies such as Frame Relay and ATM and moving towards MPLS/QOS. QOS is a must when adding VoIP to your data network. MPLS based VPNs are also popular for secure peer-to-peer connectivty over the public internet. MPLS has been hot in Europe and the Service Provider market over the last couple of years. To customers it's about faster, better, cheaper services. To service providers it's more efficient, enables a non-disruptive migration path, and improved IP service delivery.

Interestingly, I am seeing Cisco vs Juniper competing for the high speed core backbone. These core designs are typically 10G Ethernet. Juniper seems to be capable of doing this with fewer devices in the network diagrams that I have seen. Folks are not just handing the business to Cisco. This is not to say that Cisco is not winning more than it's share of the deals, but they need to earn it!

We have had many customers visit NetScout's corporate office to share their network refresh plans/goals. These folks consider it crucial to design in performance management as opposed to it being an after thought. These customers are validating that NetScout supports the technologies they are planning to implement, such as MPLS, VoIP, 10G Ethernet, OC48 ATM POS, Ethernet based WANs, etc...

I will be continuously updating this post with more info regarding these refresh projects and how it relates to application and network performance management. I wanted to start the ball rolling and have folks weigh in on their next generation network project and the technologies being used or considered.

Welcome to the Performance Zone

Hello,

In my more than twenty years of working with network professionals and executives, I have been passionate about sharing ideas. With this blog, I wish to open a dialog with NetScout customers and interested observers to tackle the issues and challenges facing all of us. I will comment on network and application performance management industry news, discuss specifics behind technology trends, and share some best practices. Also, I will write about feedback I receive from my on-site customer visits and industry events. From time to time, I will offer some personal observations on other happenings in this fast changing world.

Look forward to meeting you more and often in the Performance Zone!!!